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SafeHouse Center
24/7 HelpLine: 734-995-5444
If you are in immediate danger, call 911.
Linea de Apoyo de 24 horas: 734-995-5444
Si esta en grave peligro, llame a 911.

SafeHouse Center Updates to Survivors and our Community

March 24, 2020

SafeHouse Center considers it our duty and thus is deeply committed to doing our part to follow Governor Whitmer’s “Stay Home. Stay Safe. Save Lives” order.  And as advocates working on the front lines of domestic violence and sexual assault, we are dedicated to continue providing essential services that are saving the lives of people experiencing violence in their homes. (Listen to my interview on WEMU.) COVID-19 has caused a health crisis of an unprecedented scale. 

SafeHouse Center has developed a modified plan to continue services to survivors.  We most want to highlight that our helpline and shelter services are fully operational.  Any survivor can call (734) 995-5444 for help and support 24 hours a day. Additionally, we are performing advocacy counseling services over the phone or by web/video conferencing instead of face to face meetings, to help protect staff and residents of our shelter. We are working with our legal system and courts to continue protective measures of assailant accountability and the ability to obtain Personal Protection Orders. Although we have our limits, we are working very hard to think of creative ways to help and support survivors during a time when they may need it the most.  Last week I wrote a piece on how home simply isn’t safe for everyone

We need your help.  In the short term, it has been difficult to obtain needed supplies such as cleansers, disinfectant, paper products and even gift cards which helps with needs we don’t even know about.  Because we are unable to accept walk-in donations at this time, we are asking community members to shop online and have items shipped directly to SafeHouse Center, 4100 Clark Rd., Ann Arbor, MI  48105. SafeHouse Center does have an Amazon Smile wishlist. If you have any questions, they can be directed to info@safehousecenter.org.

As with many human service organizations across our community, we are watching communications from local, county and state officials, and working daily with our health department.  For families that are able, and looking for ways to help further, please visit our website.

We urge everyone to please stay home.  But if you or anyone you know needs help and support because of domestic violence and sexual assault, please call (734) 994-5444. 

Additional Resources

Washtenaw County is regularly updating this page of essential services and resources.

Bridge Magazine is also updating this page, which includes resources statewide and by region.

Barbara Niess-May, MPA, MSW
she/her/hers
Executive Director
SafeHouse Center


March 13, 2020

Dear Community,

During this time of uncertainty around the spread of COVID-19, we want the public and most of all survivors to know that we are committed to providing shelter, services and programs with minimal disruptions.

SafeHouse Center is staying up-to-date with information from the Washtenaw County Health Department, State of Michigan and the Center for Disease Control. We will continue to take steps to best prioritize the needs of survivors while following the recommendations of public officials related to preventing the spread of COVID-19.

As a result of with careful consideration, here are the services and events that we will suspend until further notice:

  • All Support Group meetings
  • Teen Voice programming
  • Speaking engagements to community groups
  • Attending or staffing events or programs that include groups of 10 or more
  • Visits to SafeHouse Center for all in-kind donations (e.g., household or personal care items)
  • Volunteer training

As a reminder, our helpline is available 24/7 at (734) 995-5444.  As well, our shelter, counseling, legal advocacy and response teams are still in operation.

We want you to know that we are continuing our strict practice of cleaning, disinfecting and sanitizing throughout our facility and shelter.  As well, we are implementing social distancing practices wherever possible.

This is a rapidly changing situation and we will do our very best to keep our community notified regarding any changes to services and programming.  We will keep our website and social media updated with any changes to these plans.

We do expect that this will impact SafeHouse Center in ways we can only begin to enumerate.  If you wish to make a monetary donation our secure website is available, and you may also shop our wishlist on Amazon Smile or another online retailer and have packages shipped directly to the program.  Thank you.

If you have any questions please contact us. For questions about COVID-19 please visit the following support resources:

We will continue to monitor recommendations from our local, state and federal health departments.

Be Well.

Barbara Niess-May, MPA, MSW
she/her/hers
Executive Director
SafeHouse Center