SafeHouse Center

Direct Service Volunteer Training and Schedule

Direct Service Volunteer Training

All staff and volunteers who will be working directly with survivors or their children are required to complete our crisis intervention training program.  This training is offered twice a year; it is comprehensive and prepares volunteers to become a member of the Response Team, Shelter/HelpLine Program, Children & Youth Program, and  Support Group Program.  Volunteers are trained for only one program at the training. 

Completion of this training will prepare you to become a part of one of the following programs: 

Shelter/HelpLine Volunteers: Shelter/Helpline Volunteers interact with the women and children staying in the 50 bed shelter at SafeHouse Center and help answer our 24-hour Helpline. These volunteers are cross-trained to provide crisis intervention, advocacy, education and practical assistance to survivors of domestic violence and sexual assault either in the shelter or on the phone.

Volunteer Time Requirements: A minimum of a 4 hour shifts during SundaySaturday at available times of 9am-1pm1pm-5pm5pm-12am or 12am-8am.

Children and Youth Volunteers: Children and Youth Volunteers engage in recreational activities in our Children’s Playroom. Volunteers help role model healthy, non-violent relationships while providing support and assistance to children staying in shelter.

Volunteer Time Requirements: 2.5 hour per week commitment from 5:45pm to 8:15pm MondayFriday.

Response Team Volunteers: Response Team Volunteers respond nights and weekends to provide immediate crisis intervention to survivors of sexual assault and domestic violence. Volunteers meet with survivors in the hospital and jail setting to offer support, information and advocacy immediately following incidents of domestic violence and sexual assault, as well as respond by phone when necessary.  A valid driver’s license and access to a reliable vehicle are required for this program.

Volunteer Time Requirements: On-call shifts run from 5p to 8a on weeknights or 8a-8a weekends. Volunteers are asked to take 3 shifts each month. We also ask that Response Teams volunteers live within 30 minutes of SafeHouse Center, as to ensure prompt responses for survivors. Note: Due to insurance requirements, Response Team Volunteers must be at least 21.

Support Group Volunteer Facilitator: Co-facilitators assist the staff facilitator and help create a supportive environment while providing advocacy and education for survivors who have experienced sexual assault or domestic violence. SafeHouse provides both drop-in and closed curriculum-based groups.  No previous group facilitation experience is required.

Volunteer Time Requirements: 2 hours for their assigned support group, Monday – Thursday 5:45pm-7:45pm. Support Groups are based on need, availability and times vary. 

Volunteer Training Schedule and Application Instructions


Our Fall 2018 Direct Service Volunteer Training will take place over five days:

  • Day 1: Friday, September 28th from 5:30pm – 9:30pm. Dinner will be provided. 
  • Day 2: Saturday, September 29th from 9:00am – 6:00pm. Light breakfast and an afternoon snack will be provided.
  • Day 3: Sunday, September 30th from 9:00am – 6:00pm. Light breakfast and an afternoon snack will be provided.
  • Day 4: Friday, October 12th from 5:30pm – 9:30pm. Dinner will be provided. 
  • Day 5: Saturday, October 13th from 9:00am – 6:00pm. Light breakfast and an afternoon snack will be provided.

All volunteers must complete an application, interview, background check, commit to 6 months of volunteering and attend all sessions in order to volunteer.

Our Fall 2018 Volunteer Application has not yet been released. If you would like us to notify you when the application is released, please email

Prior to applying to volunteer at SafeHouse Center, please review the following:

Volunteer Application Process:

  • Please complete the Direct Service Volunteer Application Fall 2018 (will be released during the 2018 summer). 
  • Email your completed application to
  • Alternatively, please mail in your completed application to the following:

SafeHouse Center

c/o Volunteer Program

4100 Clark Road

Ann Arbor, MI 48105

We look forward to having you join us in providing survivors of domestic violence and sexual assault with the services they need and deserve.

Contact the Volunteer and Intern Program Coordinator at (734) 973-0242 x 252 or e-mail us at for more information or to sign up for training. If you are unable to attend the current training session, please contact SafeHouse Center so that we can inform you about future training dates.
If you are interested in volunteer work that does not involve crisis intervention with survivors and/or their children, please contact our Volunteer and Intern Program Coordinator at (734) 973-0242 x 252 or e-mail us at to discuss those opportunities.