SafeHouse Center

Direct Service Volunteer Training and Schedule

Direct Service Volunteer Training

All staff and volunteers who will be working directly with survivors or their children are required to complete our crisis intervention training program.  This training is offered twice a year; it is comprehensive and prepares volunteers to become a member of the Response Team, Shelter/HelpLine Program, Children & Youth Program, and  Support Group Program.  Volunteers are trained for only one program at the training. 

Completion of this training will prepare you to become a part of one of the following programs: 

Shelter/HelpLine Volunteers: Shelter/Helpline Volunteers interact with the women and children staying in the 50 bed shelter at SafeHouse Center and help answer our 24-hour Helpline. These volunteers are cross-trained to provide crisis intervention, advocacy, education and practical assistance to survivors of domestic violence and sexual assault either in the shelter or on the phone.

Volunteer Time Requirements: A minimum of a 4 hour shifts during SundaySaturday at available times of 9am-1pm1pm-5pm5pm-12am or 12am-8am.

Children and Youth Volunteers: Children and Youth Volunteers engage in recreational activities in our Children’s Playroom. Volunteers help role model healthy, non-violent relationships while providing support and assistance to children staying in shelter.

Volunteer Time Requirements: 2.5 hour per week commitment from 5:45pm to 8:15pm MondayFriday.

Response Team Volunteers: Response Team Volunteers respond nights and weekends to provide immediate crisis intervention to survivors of sexual assault and domestic violence. Volunteers meet with survivors in the hospital and jail setting to offer support, information and advocacy immediately following incidents of domestic violence and sexual assault, as well as respond by phone when necessary.  A valid driver’s license and access to a reliable vehicle are required for this program.

Volunteer Time Requirements: On-call shifts run from 5p to 8a on weeknights or 8a-8a weekends. Volunteers are asked to take 3 shifts each month. We also ask that Response Teams volunteers live within 30 minutes of SafeHouse Center, as to ensure prompt responses for survivors. Note: Due to insurance requirements, Response Team Volunteers must be at least 21.

Support Group Volunteer Facilitator: Co-facilitators assist the staff facilitator and help create a supportive environment while providing advocacy and education for survivors who have experienced sexual assault or domestic violence. SafeHouse provides both drop-in and closed curriculum-based groups.  No previous group facilitation experience is required.

Volunteer Time Requirements: 2 hours for their assigned support group, Monday – Thursday 5:45pm-7:45pm. Support Groups are based on need, availability and times vary. 

Volunteer Training Schedule and Application Instructions

Our next training will take place in Spring 2018. Listed below are the dates of the training. You must complete the Volunteer Application Spring 2018. You are required to attend the complete training (All five sessions) so we encourage you to review the dates and make sure you can accommodate the weekends. 

  • First Session: Friday, March 2, 2018 – 5:45 pm to 9:30 pm (Registration and Dinner will be served)
  • Second Session: Saturday, March 3, 2018 – 9:00 am to 6:00 pm (There is a break for lunch. Only snacks will be provided)
  • Third Session: Sunday, March 4, 2018 – 9:00 am to 6:00 pm (There is a break for lunch. Only snacks will be provided)
  • Fourth Session: Friday, March 16, 2018 – 5:45 pm to 9:30 pm
  • Fifth Session: Saturday, March 17, 2018 – 9:00 am to 6:00 pm (There is a break for lunch. Only snacks will be provided)

Questions? Please email

Prior to applying to volunteer at SafeHouse Center, please review the following:

Volunteer Application Process:

SafeHouse Center

c/o Volunteer Program

4100 Clark Road

Ann Arbor, MI 48105

We look forward to having you join us in providing survivors of domestic violence and sexual assault with the services they need and deserve.

Contact the Volunteer and Intern Program Coordinator at (734) 973-0242 x 252 or e-mail us at for more information or to sign up for training. If you are unable to attend the current training session, please contact SafeHouse Center so that we can inform you about future training dates.
If you are interested in volunteer work that does not involve crisis intervention with survivors and/or their children, please contact our Volunteer and Intern Program Coordinator at (734) 973-0242 x 252 or e-mail us at to discuss those opportunities.